Frequently Asked Questions
Our FAQ page provides answers to some of the most frequently asked questions about our products and services. Browse our frequently asked questions to find solutions to your inquiries and make the most of our platform.
Who is Athorio?
Athorio is a provider of cloud-based storage and computing services that enable customers to run their own applications and workloads. Our services are flexible, scalable and secure, so you can stay in control of your data.
How to create a virtual machine at Athorio?
To create a VM at Athorio, you must first register on our website and create an account. Then you can create the VM through our easy-to-use web interface, where you can select the specifications you want and start the VM.
Can I bring my own operating system?
Yes, at Athorio you can use your own operating systems. We support a wide range of operating systems and allow you to upload and use your own images.
What is a Athorio Project?
Athorio realized that there is a need for grouping resources into different projects. Athorios Project approach allows you to completely isolate your resources (storage, compute, network) or environments (production, staging,..) from each other. This allows you, to keep oversight of your resource and also let you better track the costs for your projects.
What is a primary ip for my Servers and how to reach them?
Athorio realized that there is a huge amount of services directly reachable through the Internet, even though only a little amount should be really fully public reachable. Public Services opens the potential of become a victim of a cyberattack. To counter this issue, Athorio invented the 'Athorio Private Network' to reduce the number of potential cyberattacks. When deploying your Compute instances into the APN, the machine is not directly connected to the internet, instead our compute resources have a private IP which has NAT access to the internet. To reach your compute instances, we recommend to create a VPN connection to your projects APN. If your compute instance really needs to be reachable on the public Internet (for example a Game-Server), you can still attach one of our Public IPs.
What are SSH Keys and why i should use them?
SSH (Secure Shell) keys are a way of securely identifying yourself to a remote server. SSH keys are a more secure and convenient way to authenticate yourself to a remote server than using a password.nnAn SSH key pair consists of a private key and a public key. The private key is kept secret and never shared, while the public key can be shared freely. When you attempt to connect to a server with SSH, the server checks if your public key matches the private key you're using to authenticate. If the keys match, the server allows you to access your account without requiring a password.nnUsing SSH keys has several advantages over using passwords for authentication. For one, SSH keys are much more secure than passwords because they are longer, more complex, and never transmitted over the network. This makes it much harder for an attacker to intercept and use your credentials to gain unauthorized access to your server. Additionally, SSH keys are more convenient because you don't have to remember or type in a password each time you connect to your server.nnIn summary, using SSH keys for authentication is a more secure and convenient way to connect to a remote server than using passwords.
What are volumes and how to use them?
Each of Athorio's compute instances comes with a certain amount of disk space. Sometimes theres is a need of having more Storage Space on your Server (for example Video encoding, Backups, ...) for this purpose you can use our Block Storage Volumes, those allow you to attach additional persistence storage space to your machine. Athorio's Blockstorage can attach up to 8 additional disks per machine. The good part about it, you can any time detach the a created disk, to grow, delete or attach it to an different machine, giving you a flexible way for your use case.
How does Athorio's Public IPs work?
By default all Compute Machines are secured by our APN solution, isolating direct access through the Internet. You should always carefully consider, if theres really the need to run your service Public on the Internet, running services on the Public Internet opens a chance for getting a victim of cyberattacks. Still sometimes you want your services directly reachable on the internet (for example by running a webserver). For this usecase Athorio offers multiple solutions, on of them is using our Public IPs. The easiest way is to attach on of our Static IPs to your compute Instance.
Whats the difference between Floating and Static IPs?
Static IPs are a simple way of bringing your compute machine to the Internet. You can easy attach those IPs to the compute instance by using our Interface. For more advanced users, who are running services with focus on redundancy and high uptime we suggest to use our Floating IPs. Our Floating IPs supporting the VRRP protocol, and can be floated between all compute instances within the same project.
How to connect to the APN?
Athorio's private Network (APN) is isolating your compute resources from the Internet. To get access to those machines we allow you to directly connect to the private network of our APN. This is archived via multiple VPN solutions, either directly on your developing machine or even side-by-side by maybe connecting your existing datacenter of office to our APN. Dependent on the used technology, you need to follow the VPN wizard on the VPN section of your Project.
What is wireguard?
Wireguard is a simple, fast, modern and secure VPN Solution. Our Athorio Private Network (APN) is supporting Wireguard. Wireguard is supported on all modern operating Systems and is easy to get it running. When following the Athorio VPN wizard, the wizard is generating you the finalized config, which you just need to import into your Wireguard's GUI and start the connection.
How to add a wireguard peer?
Athorios Private Network (APN) allows you to connect via multiple offices, developers or even Datacenters to the private Network of your APN. By following the Wireguard-Peer-Wizard you can easy add multiple peers to your APN.
How to make my instance public?
For security reasons all instances created within the Athorio cloud are protected by a NAT firewall. However, we offer the possibility to make instances publicly available by directly attaching a public ip to it. We offer static public ips, directly connected to the instance (simplest setup) and floating ips for high availability services. To create and attach a public ip go to your admin console to 'Public-IPs'.